Silver Chain - Memorial Ashes

Return Policy

'Made to order' items have been crafted specifically to your requirements,  so unfortunately returns and refunds are not accepted due to this. However in the unusual event that you have any issues with your jewellery, please get in touch as soon as possible and we will always do our best to resolve any problems.  Please make sure you are confident of your finger and ring size before placing your order.

Please see our T&C's for further information.

All of our jewellery is individually handmade to order with a turn around time of up to 21 working days. 

If your order is urgent, or you are unsure of the turnaround time of a specific piece, please get in touch before placing your order, via email, to marcjohnsonjeweller@gmail.com.

All orders are sent out first class signed for, or special delivery with Royal Mail.  

​All our packaging is 100% eco-friendly and your jewellery will arrive in a branded jewellery box.

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Postage & Packaging fees are:

UK Mainland Only : Orders up to £150 - Royal Mail First Class Signed For - £5.05

UK Mainland Only : Orders up to £150 - Royal Mail Special Delivery- £7.75. 

Free shipping on orders over £150

We currently at this time do not offer the purchase of items from our website or P+P to international countries. We supply to UK Mainland Only.